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At ayurvedicshopon.com, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e.
Wrong size, wrong quantity, defective, damaged or Significantly different from the description given by the merchant.
You are completely protected. ayurvedicshopon.com offers a 10 day return guarantee for all such items.
We will not be able to accept the return, if product;
- Is used
- Exhibits physical damage to the packaging or to the product
- Is returned without original packaging
- Batch No. is tampered
If you have received a damaged product or empty parcel or any product is missing, please contact us within 2 days of receiving the order.
Your refunds/credits/replacements will be processed on the basis of condition of the returns shipment sent by you and products inside the packaging.
Do write to us at [email protected]
Do ensure that: Original tags & packaging is intact. Seal is not broken.
All credit card & net banking transactions will be repaid using the same route; which means if you have made your transaction using Netbanking facility, the net value of your order will be refunded back into your bank account. This will take 10-15 working days from the time the returns are received and approved at the warehouse.
All Cash on Delivery transactions (for which payment has been received) will be refunded through Cheque. This will take 10-12 working days from the time your returns are approved by our Quality Analyst.